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Privacy Policy

Last updated: 11/28/2025

This Privacy Policy explains how Valen Cards (“we,” “us,” or “our”) collects, uses, and protects your information when you visit valencards.com or make a purchase from our store.

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1. Information We Collect
We collect the following types of information:

  • Personal details (name, email, shipping and billing address).

  • Order and payment details (payments are processed securely by third-party processors such as PayPal or Stripe; we do not store full credit card numbers).

  • Automatically collected data such as IP address, device type, and browsing activity via cookies and analytics tools.

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2. How We Use Your Information
We use your information to:

  • Process and fulfill orders.

  • Communicate with you about purchases, updates, or customer support.

  • Improve and secure our website.

  • Comply with legal and tax obligations.

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3. Sharing of Information
We only share personal information with trusted service providers such as:

  • Payment processors (e.g., PayPal, Stripe).

  • Shipping carriers (e.g., USPS, UPS).

  • Website hosting and analytics partners.
    We do not sell personal information.

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4. Cookies & Tracking
We use cookies to operate our site, track usage, and improve performance. You may disable cookies through your browser settings, though some features may not function.

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5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:

  • Request access to the personal information we collect.

  • Request deletion of your information (subject to legal requirements).

  • Opt out of the sale or sharing of personal information (we do not sell data).
    To submit a request, contact us at the email below.

6. Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect their information.

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7. Data Security & Retention
We use reasonable safeguards to protect your data. We retain order records as required for legal, business, or tax purposes.

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8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

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9. Contact Us
Valen Cards
Email: support@valencards.com

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10. Changes to This Policy
We may update this Privacy Policy at any time. Updated versions will be posted on this page.

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