Shipping Policy

Shipping Policy
Last updated: 11/28/2025
Thank you for shopping with Valen Cards. This Shipping Policy explains how we process and deliver orders placed on valencards.com.
 

1. Processing Time
Orders are typically processed within 1–3 business days.
Processing time may be longer during high-volume periods or holidays.
 

2. Shipping Methods & Delivery Times
We ship using trusted carriers such as USPS, UPS, or FedEx.
Estimated delivery times:

• Standard Shipping: 3–7 business days

Delivery times are estimates and may vary based on carrier delays, weather, or other unforeseen factors.
 

3. Shipping Rates
Shipping costs are calculated at checkout based on weight, destination, and shipping method selected.
 

4. Tracking Information
Once your order ships, you will receive a confirmation email with a tracking number.
Tracking updates may take up to 24 hours to appear.
 

5. Incorrect Addresses
Please ensure your shipping address is accurate.
We are not responsible for delays or losses caused by incorrect or incomplete addresses provided at checkout.
 

6. Lost or Delayed Packages
If a package is delayed or appears lost in transit, contact us.
We will assist with filing a claim with the carrier.
Refunds or replacements may depend on the carrier's investigation.
 

7. Delivery Issues or Damage
If your order arrives damaged, please notify us within 48 hours with photos of the item and packaging so we can help resolve the issue.
 

8. International Shipping
At this time, we do not offer international shipping.
We ship to U.S. addresses only.
 

9. Contact Us
If you have questions about shipping, contact us at:
support@valencards.com
Valen Cards